Please review the list of frequently asked questions below prior to contacting us. We want users of SitecoreUser.com to have the best experience possible. We apologize for any inconveniences.
I’m having problems with my account:
If you forgot your password we can send you a new temporary password using the e-mail address on file. Any other problems with your account please e-mail us at firstname.lastname@example.org or fill out the Contact Us form.
I want to suggest a new video/there’s a video I’m looking for but I don’t see it:
We would love to hear from you! Use the Contact Us form to send us your ideas and suggestions.
We use video comments and “like” activity as feedback to help us make decisions about what users want to see. We regularly add new videos to the site and want to make sure the content is applicable and useful. Be the first to hear about new videos by subscribing to our e-newsletter. Subscribe Now >
My video is not playing:
In order for videos to play properly make sure you have Flash installed and at least version 10.0.0. Most computers will automatically upgrade to the latest version but to find out what version of Flash you have or to upgrade manually visit Adobe’s website.
Flash is the most widely accepted player and is compatible with both MAC’s and PC’s. Flash also is compatible with most modern internet browsers (Google Chrome, IE, Mozilla Firefox, Opera, Safari,).
Why are some videos grayed out so I can't play them?
The content marked with a lock icon is member only content. To have full access to membership only videos and informative downloadable content register for a free account. Learn More >
Who is Aware Web Solutions?
Aware Web Solutions is a Certified Sitecore Partner and the producer and manager of SitecoreUser.com. To learn more about Aware Web visit our website.
Or register for free.